International Hospitality and Tourism Management at the University of Surrey

ABTA - the trade association for UK travel agents, tour operators and the wider travel industry. Its operating name was formerly the Association of British Travel Agents.

Academic - a teacher or scholar in a university or other institute of higher education.

Advocate - publicly supporting or recommending a particular cause or policy.

Agents of change - people who see a problem in their community, and do something to take action for substantial change.

Amenities - a desirable or useful feature or facility of a building or place.

Authentic tourism - when tourists are looking for a sense of authenticity lacking in their home life. Hosts provide this abroad by creating authentic-seeming presentations of their own culture.

Automated - operated by largely automatic equipment.

Backcasting - where you think about what you want the world to look like in the future and track back in time to see what policies and procedures need to be put into place to reach that desired point.

Carbon footprint - the amount of carbon dioxide released into the atmosphere as a result of the activities of a particular individual, organisation, or community.

Case based role play - narratives that address realistic issues, based on actual events, that provide a basis for student discussion.

Climate change - a change in global or regional climate patterns, attributed largely to the increased levels of atmospheric carbon dioxide produced by the use of fossil fuels.

Consultancy - a professional practice that gives expert advice within a particular field.

Corporate hospitality - entertaining clients in order to promote business, especially at sporting or other public events.

Cultivate - to develop a quality or skill.

Dialogical - refers to the use of conversation or shared dialogue to explore the meaning of something.

Economic viability - if the economic benefits of the project exceed its economic costs.

Entrepreneurship - setting up a business or businesses, taking on financial risks in the hope of profit/the activity of setting up a business.

Environmental Health Officers - make sure people's surroundings are safe, healthy and hygienic.

Ethical - focussed on moral principles.

Flavour profile - the combination of flavours and elements used in a dish.

Food association - understanding the energy, effort and processes behind growing and producing food.

Galactic - relating to a galaxy or galaxies, especially the galaxy containing the solar system.

Holographic - produced using holograms, such as 3D.

Human resources - the department of a business or organisation that deals with the hiring, administration, and training of staff.

Hydroponics - the process of growing plants in sand, gravel, or liquid, with added nutrients but without soil.

Hyperlocal - relating to or focused on a very small geographical community, as a neighbourhood.

Inclusive - to embrace all people irrespective of race, gender, disability, medical or other need.

Innovation - a new method, idea, service or product.

Innovators - a person who introduces new methods, ideas, or products.

LED lights - a semiconductor light source that emits light when current flows through it.

Lewis Elton Award for Educational Innovation - an award to celebrate and give public recognition to teachers and others who make excellent contributions to the scholarship and practice of higher education teaching and learning.

Low wattage - the amount of electrical power that a piece of equipment produces, expressed in watts.

Marketing - activities a company undertakes to promote the buying or selling of a product or service. 

Mercury - the smallest planet in the solar system and the closest to the sun.

Micro greens - the seedlings of leafy herbs and plants that we would usually allow to grow to full size before harvesting.

Plant-based products - food derived from plants and should not contain any animal-derived ingredient.

Practitioner - a person actively engaged in an art, discipline or profession.

Real estate and asset management - the operation, control, maintenance, and oversight of real estate and physical property.

Recreation - activities done for enjoyment when you are not working.

Resonate - to provoke a feeling, maybe of importance or being relevant.

SHTM - The School of Hospitality and Tourism Management at The University of Surrey is a global leader in hospitality, tourism and events education and research.

Social science - the scientific study of human society and social relationships.

Stakeholders - a person with an interest or concern in something, especially a business.

Staycation - a holiday spent at home or in your home country.

Sustainability - meeting our own needs without compromising the ability of future generations to meet their own needs.

Three pillars of sustainable development - under this approach, companies target a balanced approach to long-term social, environmental, and economic objectives.

Transferability - ​the fact that something can be moved from one person, place or use to another.

Transformational education - a learning theory that focuses on the idea that learners can adjust their thinking based on new information, fundamentally changing their perspective on something.

Travelopia - travel experts providing unique travel experiences. 

Venus - the second planet from the sun and is named after the Roman goddess of love and beauty. As the brightest natural object in Earth's night sky after the Moon, Venus can cast shadows and can be visible to the naked eye in broad daylight.

Vertical farming - the practice of growing crops in vertically stacked layers.

Virtual reality - a simulated experience that can be similar to or completely different from the real world - it can include entertainment, education and business. 

World Economic Forum - the International Organization for Public-Private Cooperation - the Forum engages the foremost political, business, cultural and other leaders of society to shape global, regional and industry agendas.